The George Municipality Bulk Meter Access Portal is an online portal that allows customers to register and gain access to their municipal meter data. Customers can:
* Property owners or property owner representatives who have valid consent from the property owner may request access to municipal meters.
Property owners and property owner representatives can request access to their meter data by visiting https://public.george.gov.za and completing all the required fields.
Once you have submitted your request, you will receive an email with a reference number confirming your application to access your municipal meter data.
Should your application be successful, property owners or property owner representatives will receive an email containing instructions on how to authenticate themselves on the George Municipality Meter Data Portal.
Once you have submitted your request, you will receive an email confirming your application to access your municipal meter data. Our dedicated staff will review your request, validate the information received and reply within 48 hours.
If you are successful, you will receive email instructions on how to authenticate yourself on the portal. We will use the email address supplied in the registration process to communicate the outcome of your request.
If your request to access your meter data has been rejected, you will receive an email detailing the reason for the decline and what can be done to change the outcome.
When applying for access to your municipal meter data, you should receive two emails. After completing and submitting the information required to access your meter data, you will receive the first email. The second email you will receive will confirm if your application has been successful.
If you do not receive any of these emails, please do the following:
To securely access your meter and billing data, we require customers to use an authentication method called MTLS. This authentication method is used by multiple banking institutions across South Africa and is highly secure.
The process to authenticate yourself is as follows. When viewing the email:
While secure, this authentication method has its limitations. Users will only be able to access their meter data on the device that contains the security certificate mentioned above.
Yes, you can. However, the customer will need to install the security certificate sent in the authentication email on all devices used to access the George Municipality Bulk Meter Access Portal.
If you lose or delete your security certificate, you must request a new security certificate from George Municipality via email. Please contact: djbaxter@george.gov.za
You can access the portal via https://auth.george.gov.za
Please note that you can only access this portal on your desktop or laptop.
Unfortunately, you will not be able to access the George Municipality Bulk Meter Access Portal on your mobile device. The portal is only available on your desktop or laptop.
Once your application has been approved, and you have successfully authenticated yourself, you will be redirected to the George Municipality Bulk Meter Access Portal home page.
Click "Contracts" at the top of the page to view your Meter(s). This page will display all the meters you have been given access to.
Yes! The data that is displayed on our Bulk Meter Access portal is near real-time. This means you can view your current consumption and generation data, putting an end to estimated bills. You will also be able to select specific dates to review historical data and bills.
Customers can view their bills on the George Municipality Bulk Meter Access Portal by visiting https://auth.george.gov.za/, then navigating to:
Contracts -> Clicking your Meter -> Clicking on "All Bills".
Customers can click "Billing" on the Meter page to see their current month's bill.
Yes, customers can request access to all the municipal meters that they own. You can request access to another meter via two methods:
Method one: Request meter access via George Municipality Bulk Meter Access Portal
While on the portal, navigate to:
"Contracts" -> Clicking on "Request Access" -> Enter *"Contract ID" -> Clicking on the permissions you require -> Clicking on “Request Meter”
*Contract IDs are unique identifiers linked to Meters on the George Municipality network. Customers can request Contract IDs via email. Please contact djbaxter@george.gov.za
Method two: Direct request
Customers authenticated on George Municipality Bulk Meter Access Portal can request access to additional meters via email.
Customers need to submit the following information to djbaxter@george.gov.za:
Any issues relating to the George Municipality Bulk Meter Access Portal can be directed to: djbaxter@george.gov.za